私隱條例 [ privacy policy ]
收集個人資料及私隱政策聲明
非常歡迎您光臨 “www.waguwagu.cc”（以下簡稱「本網站」或「本公司網站」），本收集個人資料及私隱政策聲明是根據《個人資料（私隱）條例》(香港法例第486章)（下稱「私隱條例」）而作出，告知閣下有關本公司收集、使用、保留、公開、轉移、保障及查閱個人資料的政策及措施。為了讓您能夠安心使用本網站的各項服務與資訊，特此向您說明本公司的私隱保護政策，以保障您的權益。請您詳閱下列內容：
收集個人資料的目的及用途
您毋須提供任何個人資料以瀏覽或使用本網站及移動應用程式。當您參加本公司的活動或登記使用我們的服務或網上內容，我們會收集您的個人資料使我們能夠為您提供服務。您可拒絕向我們提供個人資料，但在此情況下，我們可能無法為您提供服務。若閣下提供個人資料，即代表閣下同意我們按本收集個人資料及私隱政策聲明使用閣下的個人資料。
所收集的個人資料類別
本公司所收集的個人資料可能包括（包括但不限於）：
您的個人資料及聯絡資料，如姓名、電話號碼、社交媒體連結、電郵地址、住址、郵寄地址及/或寄發賬單的地址；
您的商業資料，如公司的名稱及職銜；
您的賬戶資料，如信用卡賬戶號碼[首6位數及尾4位數]或用戶賬號；
您與本公司的付款交易詳情；
[您的家庭收入及個人興趣]；及
您的電腦或移動裝置IP地址、即時位置資料、瀏覽器設定、瀏覽紀錄及／或其他互聯網記錄的資料。
我們從您收集所得的個人資料可能會用於以下用途（包括但不限於）：
識別您的身分及您開設的任何賬戶
為您提供本公司服務及產品
核實身分及／或作信貸審查
確定及核實您享用商品和服務的折扣及促銷的資格
為您處理與服務有關的付款指示或追收欠款
讓本網站儲存您的個人資料，以免您每次購買產品時需要重新輸入相關資料
處理訂單、開出賬單及履行訂單
直接促銷我們的服務及產品（詳情見「直接促銷」部份）
為您設計所需服務及產品
進行市場研究、統計分析及行為分析
進行顧客數據分析及分析您的購物喜好
就我們的服務或您感興趣的商品或服務向您推薦
設計本公司網站及內容，迎合您的特定喜好
為您提供客戶服務
處理您的投訴及賬戶查詢，對本公司或任何一方之索償及/或訴訟
防範及阻止欺詐
審計目的
按適用法律、規則及規例的規定作出披露
任何與收集個人資料的原來目的直接有關之其他用途
直接促銷
本公司或將向您收集的個人資料用於發送消息、優惠、宣傳及市場報價等直接促銷用途。就此而言，本公司須要取得您的同意(或不反對通知)。
我們可透過電郵、移動應用程式通知、社交媒體連結、短訊、文字／圖像／視像訊息、電話或郵件等方式聯絡您。本公司持有您的姓名、電郵地址、電話號碼、聯絡地址、社交媒體連結、產品及服務組合資料、交易模式及行為、瀏覽紀錄、收看習慣、個人興趣，本公司可使用有關資料作直接促銷我們的產品及服務，包括但不限於急凍食材、食品及飲料及相關服務。
若您在本公司網站上的註冊賬戶被取消或撤回或失效，本公司也可能繼續根據本「直接促銷」部份的條款使用您的個人資料作直接促銷用途。
如果您不希望收到我們發出的任何直接促銷通訊，可以隨時透過[您的註冊賬戶或我們下述的地址]通知我們。在收到您的通知後，我們將停止使用您的個人資料作直接促銷用途，並不會就此向您收費。
本公司不會向第三方提供您的個人資料用作其直接促銷用途。
個人資料之保密、披露及保安
本公司收集及持有關於您的個人資料均會被保密處理；但若需要按法例的規定或要求而履行法律責任，或為您提供服務，或執行收集個人資料的原來目的或直接有關之目的，本公司有可能會向下述人士披露該等資料（不論其身處香港或香港境外)：
具管轄權的法院、執法機關、或其他政府法定或監管部門、機構或組織
本公司之聯繫公司、合作夥伴、參與服務銷售及市場推廣或行政，或提供貨品╱服務的賣家或承辦商、代理或其他服務供應商
任何對本公司有保密責任的其他人士，包括已承諾保密該等資料的公司集團成員、資訊科技顧問、資料處理承辦商、審計師、會計師、或律師
銀行、金融機構、保險公司、信用卡發行公司或追收欠款服務公司
本公司亦有可能根據私隱條例或其他適用法律許可或要求的情況下披露您的個人資料。
本公司將盡一切合理努力以確保本公司持有的所有個人資料均儲存於可靠穩妥及安全的地方。我們會盡力將收集到的所有個人資料保密。然而，請您理解我們不可能保證傳輸資料的安全。
您的個人資料將由我們存儲在受特別保護的伺服器上。這些伺服器受到技術和組織措施的保護，以防止未經授權的人員刪除、丟失、使用、破壞、查閱、修改或傳播您的個人資料。只有少數授權人員才能查閱您的個人資料。這些授權人員負責伺服器的技術，商業或編輯支持。您的個人資料將被加密並通過互聯網傳輸。我們使用SSL加密（安全套接字層）進行數據傳輸。
本網站主機均設有防火牆、防毒系統等相關的各項資訊安全設備及必要的安全防護措施，加以保護本網站及您的個人資料並採用嚴格的保護措施，只由經過授權的人員才能接觸您的個人資料，相關處理人員皆簽有保密合約，如有違反保密義務者，需承擔相關的法律責任。
如因業務需要有必要委託其他單位提供服務時，本公司亦會嚴格要求其遵守保密義務，並且採取必要檢查程序以確定其將確實遵守。
將個人資料轉移至香港以外地方
若在運作上有需要，本公司可能會將個人資料轉移至香港以外的地方以達到收集此等資料之目的，或直接與其有關之目的。 任何有關的資料轉移都會遵照私隱條例之規定及約束。
個人資料的保存
您必須將您的用戶識別碼、密碼或任何其他用戶信息保密，不得將其透露給任何第三方。如閣下的用戶密碼等保密訊息因閣下的疏忽或其他原因而被透露或盜用，我們對此不承擔任何責任。
除非法律規定要求，本公司須保存您的個人資料一段特定的時間，本公司只會將個人資料保存至達到收集個人資料之原來目的，或直接與其有關之目的為止。
「曲奇」檔案 (COOKIES) 之使用
「曲奇」(cookies) 檔案是一個當您進入本公司網頁及移動應用程式時存儲於您的電腦（或其他電子裝置）的小型文字檔。我們在本網頁使用「曲奇」檔案，以便： 在您瀏覽本網頁及移動應用程式時辨認您的身分
取得有關您喜好的資料、查閱及瀏覽行為、網上活動及互聯網的使用情況
持續追蹤您購物籃內儲存的項目，協助您通過結賬的手續
進行研究及統計分析，協助我們改善服務，更了解訪客及訪客的要求及興趣
提供切合您個人興趣的廣告，更有效地進行我們的促銷及廣告計劃
使您的網上活動更有效率，體驗更佳
使安全措施更嚴密
若您不願接受Cookies的寫入，您可在您使用的瀏覽器功能項中設定隱私權等級為高，即可拒絕Cookies的寫入，但可能會導至本網站某些功能無法正常執行 。
連線網頁
本收集個人資料及私隱政策聲明只適用於本公司網站及移動應用程式。本網站及移動應用程式可能載有通往其他第三方網址及網頁的連線點。 每當你啟動任何此等連線網址，你即已離開了我們的網址及移動應用程式；而你在離開我們網址及移動應用程式後向任何其他第三方團體提供的任何個人資料或任何其他資料，一概不在本公司的管控範圍內。 你須承擔一切瀏覽或使用其他網址的風險。
收集個人資料及私隱政策聲明之更新
本網站之收集個人資料及私隱政策聲明將因應業務需求隨時進行更新，更新後的條款將刊登於本網站上。
為更好地理解您的權利, 請您閱讀香港《個人資料（私隱）條例》(香港法例第486章)全文。
個人資料之查閱及更正
如您對本公司之私隱政策有任何疑問，或有意查閱或更正個人資料，您可按下列地址以書面方式通知我們 :
www.waguwagu.cc
致：私隱資料主任
香港九龍長沙灣長裕街16號志興昌工業大廈4樓A座
按照私隱條例，本公司保留權利就有關的查閱資料要求向您收取合理的費用。
上述條款及細則中英文版本如有任何歧義，概以中文版本為準。
最近更新日期：[18/08/2022]
This Privacy Policy describes how waaagyu.com or waaagyu.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at a5@waaagyu.com or by mail using the details provided below:
ALPHA PRIME FOODS LIMITED
香港九龍長沙灣長裕街16號志興昌工業大廈4樓A座
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
- Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
- Disclosure for a business purpose: shared with our processor Shopify
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
Last updated: 28 JUL 2022
